Returns & Exchange
Return Policy for Uki Yo
Effective Date: July 23, 2024
At Uki Yo, we prioritize the health and safety of our customers. Due to hygiene reasons, we have established a strict return policy for all our products.
Global Return Policy
- ** Returns or Exchanges**:
- All sales of swimwear items are final. But we do accept returns or exchanges for any swimwear items once purchased within 14 days. This policy applies globally, including all countries in Europe and other international locations.
- **Hygiene and Safety**:
- The nature of swimwear items requires us to adhere to strict hygiene standards. The item must be returned/exchanged unsed. Allowing returns or exchanges of used items would compromise the sanitary conditions of our products, putting our customers' health at risk.
- **Quality Assurance**:
- To ensure customer satisfaction, each swimwear item undergoes thorough quality checks before shipping. We strive to provide accurate product descriptions and sizing information to help you make an informed purchase.
- **Damaged or Defective Items**:
- In the rare event that you receive a damaged or defective item, please contact our customer service within 7 days of receiving your order. We will assess the issue and may offer a replacement or store credit, at our discretion.
- **Contact Information**:
- For any inquiries regarding your purchase or if you encounter issues with your order, please contact our customer service team at info@uki-yo.com
We appreciate your understanding and cooperation with our return policy. Our commitment to maintaining the highest standards of hygiene and customer safety is our top priority.
Thank you for choosing Uki Yo.
Uki Yo Team